FAQs

Where do I apply?

Why do I need a password?

Is there a limit to how many jobs I can apply for?

What happens once I apply to a job?

How can I check my status?

I see a position that was posted a while ago. Is it still available?

Why hasn't anyone called me after I’ve applied for an open position?

I’m having trouble applying online. Can I just fax my resume?

All of your positions require experience. I'm a new grad. How can I gain experience if no one will hire me?

What is the pay rate? Can you at least give me the range?

What is the career outlook for medical office assistants? What is the career outlook for medical billers?

Is this job at the Medical School or at UMass Memorial Medical Center?

Where do I apply?
Apply online here. You can browse job openings and submit your application directly. First-time users will be asked to create an account with a user name and password.

Why do I need a password?
You will create an account to manage and submit your resume. A password enables your secure access to your information within your account.

Is there a limit to how many jobs I can apply for?
Yes, candidates may apply to up to 6 open positions at any one time.

What happens once I apply to a job?
Once you have set up an online profile, completed the application and submitted your resume through our applicant tracking website (www.umassmemorialcareers.org), your resume will appear next to the position or positions you’ve applied for. Your information may then be reviewed by a staffing partner, who will contact you by telephone or e-mail if there is a strong match between your qualifications and the requirements of the position.

If you are not selected for a telephone screen or an in-person interview, your resume and application remain in our online database for future reference. You may update your application in our applicant tracking system at any time by logging into your online profile with your user name and password. If you need help with your password, there are prompts on the log-in page to guide you.

How can I check my status?
You can check you status online by logging into your account on our Careers website and clicking "What jobs have I applied for on this site?” You can also call 508-334-5072 to check your status. Please allow seven to 10 business days before checking your status.

I see a position that was posted a while ago.
Is it still available?
All positions posted on the website are currently available regardless of the date posted.

Why hasn't anyone called me after I’ve applied for an
open position?
Due to the high volume of applications we receive you will be contacted only if there is an interest in setting up an interview. You are always welcome to call and check your status if you have not heard anything after 10 business days.

I’m having trouble applying online. Can I just fax
my resume?
We are only able to accept applications online. If you need a computer to apply, there are computers available in our Human Resources Department Reception located on the fourth floor of the Morgan Building at 15 Belmont Street, Worcester. Computers are also available in local public libraries and at the Massachusetts Department of Employment and Training offices throughout the state. We can show you how to set up a free e-mail account if you need one. Please call 508-334-5072 if you need assistance.

All of your positions require experience. I'm a new grad. How can I gain experience if no one will hire me?
You can visit the "Interns and Recent Grads" section of our website to learn more about career opportunities, internships and fellowship programs we offer for new grads.

You can also gain valuable experience by volunteering. If you are interested in volunteering, please contact our Volunteer Services Office at 774-443-2558.

What is the pay rate? Can you at least give me the range?
Information on pay rates and ranges is not given until the final stages of the interview process, as pay rates are based on salary survey results, your experience and the pay grade established by compensation for the position.

What is the career outlook for medical office assistants?
What is the career outlook for medical billers?
You can review the positions posted on our website to see what we have available now. However, we can't project how many positions we will have available in the future. A resource that may help you with you career planning is www.masspulse.org. This website provides information on health care-related fields such as career outlook, average pay rate and required schooling.

Is this job at the Medical School or at UMass Memorial Medial Center?
UMass Memorial and the University of Massachusetts Medical School are separate employers. Each respective Human Resources Department coordinates the recruitment for its own facility. To access the UMass Medical School's jobs, please access its website at www.umassmed.edu and follow the “Human Resources” option. If you would like to check on the status of an application, you can call the main Human Resources Department telephone number at the UMass Medical School at 508-856-5260.